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14 April, 05:34

A client's wife calls the charge nurse to the room and states she is very angry with the nursing staff because her husband is "not receiving adequate nursing care". what problem solving strategies should the charge nurse use in this situation?

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  1. 14 April, 09:27
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    The charge nurse should listen to what the clients wife has to say ensuring that she feels noticed and listened to. She should make sure she takes advice on board and report this to her superior if need be, documenting any information if necessary.
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