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14 December, 18:59

The hospital's regulatory department is experiencing a Joint Commission survey. The surveyors want to review hospital policies for infection control before they leave for the evening. The regulatory team leader states that she can stay past her regular hours to wait for them and acknowledges that there will be a need for a policy change before the surveyors return the following day. All of the department managers stay to assist the regulatory team leader with the required documentation. This is an example of a:

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  1. 14 December, 22:16
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    Answer: Effective interpersonal communication patterns
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