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8 June, 18:42

While writing business messages, avoid terms that unnecessarily focus on differences?

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  1. 8 June, 21:40
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    This is true. By looking at similarities, one can keep the tenor of the message positive. This is a major aspect of writing good business letters. Constantly focusing on the negative aspects will do nothing but put off the recipient of the letter and make it harder for them to accept the premises of the message.
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