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26 August, 09:08

Zara's identification of customer needs can be categorized as which planning and strategic management step?

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  1. 26 August, 10:35
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    This is part of establishing the mission and the vision for the company. By doing this, Zara can set out exactly what she wants the company to complete when it fulfills a customer request or requirement. Having a clear mission or vision allows everyone in the business to know what their roles are in that mission, and clears any confusion that might arise.
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