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31 March, 23:57

Which of the following should be avoided when providing online customers service?

A.) Writing the same way you would speak.

B.) Using slang or jargon

C.) Demonstrating common courtesy.

D.) Using the customer's name.

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Answers (1)
  1. 1 April, 00:17
    0
    B. Using slang or jargon should be avoided
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