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28 October, 10:39

A neighbor asks charles how the family is doing. there have been some family problems. charles takes offense, thinking that the neighbor is prying into personal business. charles is engaging in

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  1. 28 October, 11:33
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    The fact that when asked how the family is doing C harles takes offense, because he thinks that the neighbor is prying into personal business means that Charles is engaging in defensive listening. The defensive listening includes personalizing a general information. In this case the question is asked in general, but Charles has personal issues with it.
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