Sandy, the manager of the accounting department of the business where she works, is going on vacation for two weeks. During a staff meeting, she assigns her accounts to different staff members to handle until she returns and gives them the power to answer the clients' questions and solve their problems. What has Sandy done?

a. She has created risk for the company by assigning tasks to unqualified individuals.

b. She has created accountability for the staff accountants.

c. She has distributed power in the organization by delegation.

d. She has created a decentralized organization

c. She has distributed power in the organization by delegation.

Explanation:

Delegation is the act of transferring responsibilities by a person with authority to another person. It is the action of a person with authority assigning another person their duties temporarily. Delegation in an organization is only one way, from a senior officer to their junior. It can happen at any level in the management hierarchy.

Delegating duties will involve the transfer of limited powers. In the case of Sandy, she has delegated her duties to other staff members. She has given them powers to respond to questions on her behalf. Even though Sandy will not be performing her duties, she is still responsible for what happens while she is away.

The delegating authority must ensure they delegate only to people with the ability to perform the assigned tasks. They must also supervise the work they have handed over.