When Toyota owners began to report problems with sticking accelerator pedals and non functioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and issued a recall. Which of the four steps of the ethical decision-making framework was Toyota performing when it recalled several of its models? a. gather information and identify stakeholders
b. identify issues
c. assess risk
d. brainstorm and evaluate alternatives
e. choose a course of action
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