By noting that a number of customers had complained about late bus arrivals at one particular stop, the bus line rerouted the bus away from a heavy traffic area. By increasing its miles traveled slightly, the bus was able to improve its arrival time substantially at the stop where it had formerly been perpetually late. Which service recovery strategy did the bus line use?
A. Make the service fail safe
B. Learn from recovery experiences
C. Treat customers fairly
D. Encourage and track complaints
E. Respond quickly
Answers (1)
Know the Answer?
Not Sure About the Answer?
Find an answer to your question ✅ “By noting that a number of customers had complained about late bus arrivals at one particular stop, the bus line rerouted the bus away from ...” in 📘 Business if you're in doubt about the correctness of the answers or there's no answer, then try to use the smart search and find answers to the similar questions.
Search for Other Answers
You Might be Interested in
From before the financial crisis began in September of 2007 to when the crisis was over at the end of 2009, amount of Federal Reserve assets rose, leading to A) a huge increase in the monetary base. B) a huge expansion of the money supply.
Answers (1)
The phrase "Not in My Back Yard" (NIMBY) refers to: a. the consumer movement that advocates the use of all natural foods. b. the refusal of suburban communities to use environmentally friendly pesticides. c.
Answers (1)
Desert Apparel has 5,000 shares of common stock outstanding. On April 1, the company declares a $4 per share dividend to stockholders of record on April 15. The dividend is paid on April 30.
Answers (1)
Shuai is writing a report with a great deal of complicated numerical information. to clarify and simplify this information for decision makers, she should put it into
Answers (1)
You write important dates in this so you don't forget them
Answers (2)
New Questions in Business
When Japan exports goods to the United States, which Country shows a balance of payments credit
Answers (1)
Love Company's accounting records show an after-closing balance of $42,100 in its Retained Earnings account on December 31, 2018.
Answers (1)
g If government spending rises at the same time it reduces tax rates, then:Group of answer choicesbusiness investment will likely fall. crowding out will never occur. interest rates will never rise. business investment will likely rise.
Answers (1)
Wages of $8,000 are earned by workers but not paid as of december 31, 2017. depreciation on the company's equipment for 2017 is $18,000. the office supplies account had a $240 debit balance on december 31, 2016.
Answers (1)
You have placed an antique sofa up for auction and the auctioneer has not made any special announcements about the sale. You can withdraw the sofa at any time before the auctioneer closes the sale by announcement or by the fall of the hammer.
Answers (1)