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5 February, 05:14

A technician has connected a USB printer to a workstation and shared the printer on the local workstation for other users on the network to utilize. The technician successfully printed a test print from the printer's console and the workstation that the printer is physically connected to. After leaving the customer's site, the technician received a call from the customer stating no one other than the local user can print to the printer. Each time they attempt to print, they receive an "Access Denied" message.

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  1. 5 February, 09:12
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    The most likely reason that the other users cannot print is; The printer is malfunctioning and requires service
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