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18 January, 23:43

Management of a company threatens to close a manufacturing plant in the company whose employees are resisting an across-the-board pay cut. But this threat is actually untrue. In this case, which of the following tactics of overcoming resistance to change is being used by the management? A) procedural fairnessB) negotiationC) conciliationD) manipulationE) arbitration

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  1. 19 January, 02:15
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    The correct answer is letter "D": manipulation.

    Explanation:

    Manipulation consists of the specific use of information to persuade employees to behave in a particular manner by force. The use of manipulation is unethical though, it could be the only option to follow if some other techniques of overcoming resistance to change are useless.
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