Factors that bear upon a company's organization include the external environment in which the firm operates, the nature of the decision to be made, the abilities of lower-level managers, and the firm's established practices. If a firm operates in a complex unpredictable environment with dependable lower-level managers, which of the following would be most likely true about the company?
a. It will be a centralized organization.
b. It will be a decentralized organization.
c. Top management will concentrate authority at the upper levels of management.
d. Top management will delegate authority only when necessary to achieve an immediate goal.
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