Chantell is the manager of the claims department for a large insurance company. She has a one-hour meeting with her staff to explain the new claim form which the company will use next month. This is an example of which type of organizational communication?

Question

Business

Junior Hood

6 October, 22:09

Chantell is the manager of the claims department for a large insurance company. She has a one-hour meeting with her staff to explain the new claim form which the company will use next month. This is an example of which type of organizational communication?

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Answers (1)

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Esperanza Dorsey · Answer 1

Downward.

Explanation:

There are four types of organizational communication:

-Upward

Communications that flow from employees up to managers to keep them aware of employee needs and how things can be improved to create a climate of trust and respect.

For subordinates to superiors. The quality of this communication contributes to employees satisfaction.

-Downward (This type of communication is the one related with the case)

Communications that flow from managers to employees to inform direct, coordinate and evaluate employees.

Is a communication from superior to employees. Is considered a major method in organizational communication to keep employees informed and to convey vital information crucial for the employs to perform their jobs.

-Business

This is the communication which relates to the business. Related information among employees, management and customers.

-Informal

Happens everywhere. Provides information, power and entertainment.