involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them. a. Controlling scope b. Validating scope c. Defining scope d. Collecting requirements

The correct answer is d. Collecting requirements.

Explanation:

The requirements include the quantified and documented needs, wishes and expectations of the sponsor, the client and other stakeholders.

They must be formally documented and formally approved.

This process allows managing the expectations of the interested parties and documenting the needs to turn them into project requirements.

It provides the basis for defining and managing the scope of the project, including the scope of the product.