Ways to improve upward communication flow include all but which of the following: a. Anonymous feedback to management b. Ombudsman programs c. Regular meetings with staff d. Increased numbers of managers

The answer is: D) Increased number of managers

Explanation:

As communication processes improve within a company, its organization lay out will tend to become flatter (less vertical) and less traditional. Traditional organization lay outs tend to have a pyramid shape, where workers are separated by ranks and lots of different management levels exist.

A more modern approach such as upward communication should level things for down the scale workers, who can now communicate directly with top management without having to go through a traditional process involving supervisors, lower management, committees, etc.