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26 January, 06:20

A company with a low customer contact that is capital intensive is called: A. Industrial era operations management B. manufacturing C. service D. quasi-manufacturing E. a farm

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  1. 26 January, 08:01
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    D. quasi-manufacturing

    Explanation:

    Quasi Manufacturing is a service organization which is highly capital intensive and has very low customer contact. Contact to customer is very limited only phone, mail or call. For example distribution centres in the market and Automated banking, where customer online use the service by themselves and he / she does not have need of any direct interaction with the business professional. These companies have customer centres for customer interaction.
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