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7 July, 17:09

Improving quality seems to be a strategic weapon in gaining market share. However, improving quality entails allocation of resources and effort. As greater effort is expended to stop defects before they occur, which one of the following costs increases? A) prevention costsB) appraisal costsC) internal failure costsD) external failure costs

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  1. 7 July, 21:00
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    A. prevention costs
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