Which of the following is not one of the principles of corporate public relations that a company should follow
a. To make sure management thoughtfully analyzes its overall relation to the public
b. To create a system for informing all employees about the (company's) general policies and practices
c. To ensure secrecy and security regarding the company's actions
d. To create a system giving contact employees (those having direct dealings with the public) the knowledge needed to be reasonable and polite to the public
e. To create a system drawing employee and public questions and criticism back up through the organization to management
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