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12 January, 19:57

Of the following, which most closely describes the method by which companies engage and create benefits for their customers?

A. Supply chain

B. Value delivery network

C. Marketing channel

D. Customer relationship management

E. Channel level

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Answers (1)
  1. 12 January, 21:33
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    D. Customer relationship management

    Explanation:

    Customer relationship management is the approach that companies use to interact with its customers and this approach analyze customer interactions to improve its relationships with them and create benefits for their customers, As this leads to increased sales and profits.
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