Walmart has exceptional logistics, but in 2014, Walmart was criticized for unusual shortages. Customers complained, saying they could not buy the product if it was not on the shelves. Management failed toA, Organize the inventory processB, Control the inventory processC, Direct the inventory process

It is Control the inventory process (B)

Explanation:

Control the inventory process : Unusual shortage of products on Walmart shelves is an evidence of poor inventory control system.

The deficiencies in the system must be identified and then appropriate corrective control system to address them must be put in place.

A system that prevent stock-out on the shelves must be adopted and its compliance must be enforced.