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28 September, 22:28

Cost of Quality Report

A quality control activity analysis indicated the following four activity costs of a hotel:

Inspecting cleanliness of rooms $46,800

Processing lost customer reservations 93,600

Rework incorrectly prepared room service meal 70,200

Employee training 23,400

Total $234,000

Sales are $1,800,000. Prepare a cost of quality report. Round percent of sales to one decimal place.

Cost of Quality Report

Quality Cost Quality Cost Percent of Cost Percent of

Classification Quality Cost Total Sales

$ % %

Prevention

Appraisal

Internal failure

External failure

Total

+5
Answers (1)
  1. 29 September, 00:38
    0
    Cost of Quality Report

    Quality Cost Quality Cost Percent of Total Percent of

    Classification Quality Cost Total Sales

    Prevention $23,400 10.0% 1.3%

    Appraisal $46,800 20.0% 2.6%

    Internal failure $70,200 30.0% 3.9%

    External failure $93,600 40.0% 5.2%

    Total $234,000 100.0% 13.0%

    percent of total sale = quality cost/$1,800,000
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