Nick and Jessica are in a vicious contract dispute. In an attempt to keep their business relationship amicable, they agree to hire Jon to settle their dispute for them. Jon's decision will not be binding on Nick and Jessica and both parties reserve the right to take the dispute to trial, if need be. In this scenario, Jon is an arbitrator.

A. True

B. False

The correct answer is letter "B": False.

Explanation:

Mediators are third parties hired to facilitate the resolution of a case before it is taken to court. Mediators grant an environment in which the individuals involved in the conflict can come to an agreement beneficial for both parties but if that scenario does not happen, mediators cannot make the decision of what the solution to the problem will be.

Thus, Jon plays the role of a mediator not an arbitrator in the example.