The Jay Group hires better employees than its competition by conducting effective searches and multi-tiered interviews. The company also provides high quality training to its employees, an aspect often neglected by competitors. The Jay Group is most likely to gain a strong competitive advantage through which type of differentiation?

The answer is: People differentiation

Explanation:

Jay Group can gain a competitive advantage by hiring and training better and more efficient employees than their competition. The more efficient an employee is, the more productive the company will be.

The best examples are sports teams, titles are won by a great quarterback and a rock solid defense.