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7 September, 05:59

As Quentin checks out of a hotel, he recalls the expectations of quality and service he had upon arriving at the hotel and realizes that based on those expectations he is not thrilled with his experience. The type of purchase by Quentin is best described as

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  1. 7 September, 07:13
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    Experiential

    Explanation:

    Experiential is the term which is defined as something experiential and it comes from the real world or from experience. It is the procedure of learning through a experience, which is particularly stated as learning by reflection on doing.

    So, in this case, the Quentin checks into a hotel, where on arriving he realizes that grounded on expectations, he is not thrilled with the experience. Therefore, this kind of purchase is defined as experiential.
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