The ISO 9000 perspective on quality is that quality is basically defined by: Select one: a. senior management b. customers c. project sponsors d. project managers

Option "A" is the most appropriate answer to the following statement.

Explanation:

The ISO 9000 is a quality management program that defines rules for organizations to ensure that they maintain the proper requirements of consumers and other key stakeholders within a product or service-related legislative and regulatory criteria.

The seven concepts of quality assurance are:

1-Consumer Awareness

2-Leadership

3-People Relationship

4-Process Strategy

5-Improvement

6-Evidence-based

7-product Control.