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26 October, 12:27

A standard work year is 2000 hours at the Luther Mill and it takes about an hour and a half to fill a customer order. The manager at the mill is always concerned about employee idle time, so he aims for a capacity cushion of two percent. Last year saw 15,000 customer orders at the mill and the manager has a new John Deere in mind as a company car, so he hopes that there is an increase of 15% in customer orders for next year. How many workers will the manager need to have at the mill next year?

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  1. 26 October, 15:56
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    Answer: The manager will need Thirteen workers to fill in customers order by next year.

    Explanation: to calculate how many employees needed, we will calculate it in steps.

    STEP 1: Find the number of customers the manager is expecting next year. Since their will be a 15% increase.

    15,000 * 15% = 2250

    Therefore the expected customer is

    2250 + 15,000 = 17,250

    STEP2: How many hours should be used to fill all customers order by next year; since it takes one and half hour to fill a customers demand.

    17,250 * 1.5 = 25,875hours

    STEP3: How many hours does each employee gives a customer in a year; since 2% is used for their own relaxed time.

    2000 * 2% = 40hours

    Therefore;

    2000 - 40 = 1960hours

    STEP3: How many employees will be needed to satisfy 17,250 customers; since each employee works for 1960hour and the total hours to fill all customers order is 25,875hours

    25,875 : 1,960 = 13.202

    Therefore the manager needs 13 workers to fill in customers order.
  2. 26 October, 16:24
    0
    Customer orders for last year were 15000

    Order for next year with 15% increase = 15000 x 1.15 = 17250

    It takes 1.5 hours to fill a customer order

    Cumulative amount of time required to fill customers order = 17250 x 1.5 = 25875

    Given that standard work year = 2000 hours

    Therefore, effective work year with 2 % capacity cushion

    = Standard work year x (1 - Capacity cushion %/100)

    = 2000 x 0.98 = 1960 hours

    Number of workers needed by manager

    = Cumulative amount of time required to fill customers orders / effective work year

    = 25875 / 1960 = 13.20 which is 13 (rounded)

    Manager will need 13 workers nex year
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