You are busy restocking shelves when a customer asks you about the price of another item. You do not know the answer. What should you do?

(a) Tell the customer it is not your department and to ask someone else.

(b) Tell the customer to ask someone at the customer service desk.

(c) Ask another employee to find out the price.

(d) Go and find out the price yourself.

Question

Business

Gabrielle Yates

22 August, 02:00

You are busy restocking shelves when a customer asks you about the price of another item. You do not know the answer. What should you do?

(a) Tell the customer it is not your department and to ask someone else.

(b) Tell the customer to ask someone at the customer service desk.

(c) Ask another employee to find out the price.

(d) Go and find out the price yourself.

+2

Answers (2)

Know the Answer?

Daniella Lutz · Answer 1

C or D because im not rude nor impolite

Esperanza Kerr · Answer 2

I would choose either C or D.

Explanation:

You should never be rude to a customer, meanwhile you are busy and you can radio to your coworker, you could also just pause to find it make sure you do not make the customer mad.