Gavin, Inc. recorded the following information for one of its products. All amounts are in days: Wait time 5.0; Inspection time 0.7; Process time 2.5; Move time 0.4; Queue time 3.0. Gavin's delivery cycle time is: 3.6 days 11.6 days 6.6 days 8.6 days

Gavin's delivery cycle time=11.6 days

Explanation:

The delivery cycle time is the time between when an order from a customer is received and the time the product is actually delivered to the customer. It can be calculated using the formula below;

DCT=W+I+P+M+Q

where;

DCT=delivery cycle time

W=wait time=5 days

I=inspection time=0.7 days

P=process time=2.5 days

M=move time=0.4 days

Q=queue time=3 days

In our case;

DCT=unknown

W=5 days

I=0.7 days

P=2.5 days

M=0.4 days

Q=3 days

replacing;

DCT=5+0.7+2.5+0.4+3=11.6 days

Gavin's delivery cycle time=11.6 days