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16 January, 14:48

3. The degree of customer contact measures A. the amount of time the customer is separated from the service delivery system. B. the amount of time the customer is in the service delivery system. C. the customization abilities of the service system. D. none of the above.

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  1. 16 January, 17:14
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    A

    Explanation:

    seperated delivery of the service system
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