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28 February, 11:39

If your company does not have a manual that describes all the major product warranties, you should:

A. Avoid talking about warranties with your customers

B. Create your own by making copies of the various product warranties and related information

C. Decide on a general, neutral comment you can make if customers ask you about a warranty

D. Open up the package and read the warranty to them

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Answers (1)
  1. 28 February, 14:51
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    C. Decide on a general, neutral comment you can make if customers ask you about a warranty

    Explanation:

    The comment might be that each product contain the warranty within the box.
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