One of the primary causes of non-conforming supplier quality involves inconsistent communication and the resultant mis-understanding of specifications, expectations, and requirements between supply chain members.

A. True

B. False

The correct answer is the option A: True.

Explanation:

To begin with, ''supplier quality'' is the term that refers to the ability from the suppliers to deliver goods or services that satify the most to their clients, in order to do so, the supplier needs to establish a system where he ensures the provision and proper deliver of the goods in time and form for his clients.

Secondly, in the situation where a supplier provides goods that are non-conforming about its quality, then the major cause may due to the fact that there was no good communication between the parties that explain exactly what the client wanted and that led to the fact that the results were not as planned regarding specifications, expectations and requirements. Therefore that it is very important to establish a good communication between the suppy chain members in order to obtain the best results as possible from every party.