At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances. What form of influence are the employees using?

Question

Business

Cassius Woodward

17 December, 05:38

At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances. What form of influence are the employees using?

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Answers (1)

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Shirley Wallace · Answer 1

Assertiveness.

Explanation:

Assertiveness is an influential conflict resolution tactic that uses non-aggressive, political behavior to express needs, feelings and position in order to gain the support needed to defend the idea.

Assertive behavior is characterized by the defense of legitimate rights through a direct, trusting and respectful approach that does not violate the rights of others.

This is a type of approach to conflict resolution that is most effective because it conveys self-confidence and honesty, which improves relationships and prevents new conflicts.