If quality is defined as meeting customer expectations, what does measuring quality require? a. All of the answers are correct b. Weights to combine the various deviations from expectations c. Knowledge of customer expectations d. Measures of actual realized value
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Home » Business » If quality is defined as meeting customer expectations, what does measuring quality require? a. All of the answers are correct b. Weights to combine the various deviations from expectations c. Knowledge of customer expectations d.