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27 November, 09:34

The contrast error is committed when the rates rate people:

a) relative to performers in other organizations rather than performers in their own organization

b) relative to the previous year's performance rating

c) relative to the company's financial performance

d) relative to others instead of against performance standards

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  1. 27 November, 11:00
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    d) relative to others instead of against performance standards.

    Explanation:

    Contrast error is one that occurs during performance rating where a person is not rated objectively, but against previous people who performed good or badly.

    The person's ratings is affected negatively or positively.

    A person that performs well subconsciously sets a benchmark in the mind of the rater, and he now rates future participants based on this benchmark and not on performance standards that have been set.
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