The demographic, economic, natural, technological, political, and cultural forces that affect a company's ability to serve its customers make up which of the following?

Macro-environment

Explanation:

Macro-environment is a factor which exists in the overall economy, and it affects the whole economy. It is relatively more damaging compared to micro-environment because micro-environment affects individuals. The above scenario is referring to macro-environment because political, cultural, technological are forces which affect the whole economy.