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31 January, 00:00

Max is in charge of production for a family-owned firm that makes and sells sports gloves including baseball gloves, softball gloves, golf gloves, and more. He has stated that speed of delivery is the most important factor for success in the competitive environment. Which of the following would be the best response to Max? A. You are right on target, Max. Time is money. B. You are the man, Max. As long as our price is competitive, speedy delivery will win in today's changing marketplace. C. Well Max, speed isn't everything. What would exceed our customers' expectations? Some consumers may put more importance on high quality and/or lower prices. D. Dude, you couldn't be more wrong. Quality is the name of the game. He who has the best product will win in the competitive environment

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  1. 31 January, 00:48
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    C. Well Max, speed isn't everything. What would exceed our customers' expectations? Some consumers may put more importance on high quality and/or lower prices.

    Explanation:

    As a consumer, it is not only the timely delivery, but a great quality deal with low price.

    What if the goods are received really fast, but the quantity and quality do not satisfy the needs of the customers.

    The quality, price and quantity are more important than the time, on an average the product shall be delivered on time, but if it delivered before the expected time, it is an add on.

    But the timely delivery is not the sole consideration to be focused for gaining competitive advantage.

    Therefore, Statement C is correct.
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