A spa owner gives a survey to all of her customers asking them to rate the quality of the service they received. she then keeps track of how many customers return to the spa for additional services during the next six months. last year, the results showed that of the customers who reported high quality service, 15% returned for additional services. what conclusion can be drawn from this study? high quality services cause customers to return for additional services. customers who will return for additional services report a high quality of service. some customers who rate their service as high quality return for additional services. most customers who rate their service as high quality return for additional services.

Question

Business

Brenden Daugherty

23 December, 19:07

A spa owner gives a survey to all of her customers asking them to rate the quality of the service they received. she then keeps track of how many customers return to the spa for additional services during the next six months. last year, the results showed that of the customers who reported high quality service, 15% returned for additional services. what conclusion can be drawn from this study? high quality services cause customers to return for additional services. customers who will return for additional services report a high quality of service. some customers who rate their service as high quality return for additional services. most customers who rate their service as high quality return for additional services.

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Answers (2)

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Coby Bailey · Answer 1

Some customers who rate their service as high quality return for additional services is the conclusion that can be drawn from this study.

This conclusion is based from the research's result that only 15% of the customers returned, which is related to the word "some". The word some means a small amount of people or things, therefore, a small amount of people only returned.

Deven Petty · Answer 2

Some customers who rate their service as high quality return for additional services.

Explanation:

This is because even tough 15% return it is not a high enough rate to say all or most return and since a 15% do actually return we can say some return.