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20 March, 01:54

The pattersons bought their tv from a store with a thirty-day return policy, and the stevensons bought the same tv from a different store with a policy that "all sales are final!" based on what the text reports about cognitive dissonance, which family is more likely to be satisfied with their tv

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  1. 20 March, 03:26
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    The Stevensons because having the option to return could create a situation where The Pattersons have contradictory options. Contradictory options create discomfort according to cognitive dissonance.
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