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18 July, 10:20

If the same selection of books were always for sale, with no new titles, there would be no reason to buy more. this is an example of which reason firms must innovate?

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  1. 18 July, 12:59
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    Changing customer needs: When companies add products, services and processes to offerings, firms can create and deliver value more effectively by satisfying the changing needs of their current and new customers or simply by keeping customers from getting bored with the current product or service offering.
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