The manager of a clothing store in the mall has hired five new employees for the summer. All of them have just graduated from high school and will only work the three summer months before leaving for college. After the initial week of training, the manager continues to scrutinize and direct them in every detail of their job. Each time they make a mistake they are reprimanded, told their pay may be docked, and reminded that there are always other people who will gladly take their place. This manager is using the approach to management known as

Theory Y

needs-based theory

Theory X

Question

Business

Josephine Russell

25 October, 00:56

The manager of a clothing store in the mall has hired five new employees for the summer. All of them have just graduated from high school and will only work the three summer months before leaving for college. After the initial week of training, the manager continues to scrutinize and direct them in every detail of their job. Each time they make a mistake they are reprimanded, told their pay may be docked, and reminded that there are always other people who will gladly take their place. This manager is using the approach to management known as

Theory Y

needs-based theory

Theory X

+3

Answers (1)

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Guadalupe · Answer 1

The approach used by the manager of clothing store is Theory X.

Explanation:

A man named Douglas McGregor gave the theory of X, a theory which assumes that workers are not naturally motivated and they don't like to work and that's why an authoritarian style of management is required. In the case given manager is also intervening to get work done from his employees, by telling them if they can't do their work properly, there are always other people to hire.