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18 June, 10:41

Horace manages a fast food restaurant and never worries too much about treating his employees well, because he knows the local high school is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Horace's attitude exemplify?

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  1. 18 June, 11:00
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    Principle of replaceability

    Explanation:

    According to the machine metaphor it is necessary to have standardization in all the processes and products, The replaceability principle is applied to a machine when a component gets damage it can be easily replaced for another equal component because those are standardized.

    Under this principle, the same happens with the workers of a company, if a worker left the job, he can be easily replaced for another worker. In the case of Horace, if a worker leaves the job he has many other options to replace the worker and do the same job.
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