Which of the following statements is true of managers' communication? a. Surveys show that most managers do not realize the need to improve communication effectiveness. b. Managers' communication is past-oriented, that is, it directs employees' attention to prior mistakes. c. Everything that a manager does and says communicates something to the employees. d. Surveys show that most managers seek continuous feedback from employees and customers. Next

The correct option here is C) everything that a manager does and says communicates something to the employees.

Explanation:

Manager's communication is a very important function, which is used in every company where the managers use this function to communicate with each other and with employees so that all the information can pass through to everyone.

Option a) is incorrect because managers don't think that there is no need to improve communication effectiveness, there is always room for improvement and every manager knows it.

Option b) is incorrect because it is not possible that all managers uses past oriented approach for communication and they don't seek employees attention towards the prior mistakes.

Option d) is incorrect because managers don't go around asking employees for their feedback and they might ask customers for feedback a few times but not continuously.

Option c) is correct because every actions of a manager has a message for its employees, every thing that a manger does, he does it in interest of the company and he wants all his employees to follow his lead, understand what he wants from them, understand true motives behind his actions.