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20 October, 23:10

You recently interviewed a candidate for a position in your sales department. Another candidate, who was more qualified, received the job. Which of the following is the best technique for cushioning the bad news? Invite further correspondence. State the bad news at the end of the paragraph. Use the passive voice.

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  1. 21 October, 02:21
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    The correct answer is C. Use the passive voice.

    Explanation:

    By using the passive voice to give the bad news, the negative impact can be reduced and the positive thing about it can be accentuated. With the passive voice, the bad news is strategically positioned in order to make feel the candidate that there are other opportunities.
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