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24 January, 15:58

Penelope, a sales representative for ADT Security Services, is meeting with Oliver and Gina Kim to discuss installing a security system in their new home. During the meeting, Penelope delivers a short presentation from her tablet computer, but she is more interested in engaging with the Kims in two-way communication. What type of integrated marketing tool does this example illustrate?

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  1. 24 January, 17:45
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    Personal Selling

    Explanation:

    The marketing tool illustrated in the question is personal selling. Personal selling is a marketing strategy that involves a sales rep meeting with a potential client for business purpose.

    It makes use of 7 approaches as listed: Prospecting, pre-approach, approach, presentation, meeting and overcoming objection, closing the sale and follow up,

    In the question, we can see that Penelope fulfilled some of the approaches in the course of her meeting with the Kims.
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