Universal containers has automated the process of creating new account records in salesforce. all account records created through this process are owned by a generic user. there are two million account records that have been created in this manner. universal containers is now seeing performance issues when it makes any changes to account sharing rules. what can universal containers do to address the issue without changing its integration?

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Business

Monica

27 July, 11:37

Universal containers has automated the process of creating new account records in salesforce. all account records created through this process are owned by a generic user. there are two million account records that have been created in this manner. universal containers is now seeing performance issues when it makes any changes to account sharing rules. what can universal containers do to address the issue without changing its integration?

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Julian Pennington · Answer 1

I believe the answer is: Ensure that the generic user has not been assigned to a role.

By not signing roles, the universal containers could freely set up the rules without risking up their overall performance. If they do not use this, the time and cost needed to re-integrate the two million records may not be sustainable by the company.