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21 December, 06:28

A paper company is opening a new branch. In addition to providing the new branch manager and employees with handbooks detailing their jobs, the firm places experienced personal at the new branch for 6 months to teach hands-on skills and share their know-how. In this scenario, the handbooks transfer explicit knowledge, while the experienced personnel insure the acquisition of tacit knowledge.

a. True

b. False

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  1. 21 December, 09:00
    0
    The correct answer is the option A: True.

    Explanation:

    To begin with, it is true that in the scenario presented the handbooks will transfer explicit knowledge because in them the new employees will find all the information needed in order to understand better their positions and the daily operations that they would have to manage, while in the other hand the experienced personnel will ensure the acquisition of tacit knowledge due to the fact that the tacit knowlegde is the one that it is not written but the people understand it any way by heart or by experienced and therefore that they will be the ones in transfer it.
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