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15 April, 14:35

Type the correct answer in the box. Spell all words correctly. Identify the stage of the selling process based on the given scenario. Lily works as a sales person in a home appliance store. She shows how the product works and handles objections customers may have by providing an information and alternatives. Lily is involved in the part of the selling process.

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  1. 15 April, 17:05
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    Answer: product presentation and handle objections stage

    Explanation:

    There are seven stages of selling the products. The stages are approach, determine need, product presentation, handle objections, close the sale, suggestion selling and customer follow-up.

    In this Lily is in the stage of product presentation and handle objections stage where the features of the products are explained to the customers. Where the ways to operate, handle and usage are explained.

    When the customer has objections on price or features Lily will provide alternative similar products.
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