One of the themes that came out of the survey responses is that employees feel bored and unchallenged because they only do a narrow job. According to the job characteristics theory, What should you do to address this issue?

Answer: Improve skill variety

Explanation:

The logic behind improving skill variety in job design is that it will reduce boredom and also better challenge employees, this way, it will make the job for challenging thereby providing motivation and also increasing job satisfaction. Employees opinion can also be included in the formation of the job design as this will give them a sense of importance while incorporating those ideas that will make them perform the job effectively.