PeopleMag sells a plot of land for $100,000 to Seven Star Company, its 100 percent owned subsidiary, on January 1, 20X7. The cost of the land was $75,000, when it was purchased in 20X6. In 20X9, Seven Star sells the land to Hot Properties Inc.
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Which of the following are all strategies for improving productivity in services? A. high interaction, mass customization, service factory, and just-in-time B. lean production, strategy-driven investments, automation, and process focus C.
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