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23 March, 13:59

At which level of service would the customer perform the least number of functions?

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  1. 23 March, 16:25
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    Full-service companies provide the highest level of service where customers do the least.

    For example, you can go to a drive through car wash and wash, dry, and vacuum your car yourself or go to a full-service car wash where the employees take your car and handle all the steps for you.
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